Free global shipping, with taxes & duties included within the price.
At the time of processing your purchase, we will show you the the delivery date of your order.
Deliveries are only made on working days.
We have a 7-day exchange policy for national (UK) orders and a 14-day policy for international orders, which means you have 7 or 14 days after receiving your item to request a return.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.
We have a no return/refund policy due to the nature of the bags.