• How do I care for mY Yevont bag?

    • Caring for your Yevont Bag is quick and easy, cleaning with a mild soap and water is recommended. Ensure you dry the bag after cleaning.

  • What are your bags made from?

    • Yevont bags are printed using two materials, PLA & TPU. Our PLA comes from 100% recycled origins, and our black TPU also comes from recycled origins. Both PLA & TPU can be recycled.

  • Where are your bags manufactured?

    • Yevont bags are manufacured within our London based Studio. The 3D Printers used are sourced from within the EU, in addition to the materials used reducing our logistical carbon footprint.

       

  • Is an Yevont bag safe for use?

    • Yes, Yevont bags are made from TPU/PLA which is safe for use, as these materials are non-toxic and don't contain harmful chemicals like phthalates or bisphenol A (BPA). Additionally, TPU/PLA is approved by the FDA for use in food packaging, which means that it is safe for use in products that come into contact with food.

  • What about waste?

    • In theory we generate no waste, simply the filament used by the printers is all used within the bag. The only potential for waste is having prints that fail midway, for this reason we have invested heavily into aquiring cutting edge 3D printers that utilise the latest innovations such as filament run out detectors, automatic magnetic bed levelling and AI failure detection.

  • Do you offer payment plans?

    • We're sorry, we don't offer payment plans or subscriptions at this stage.

  • I need to return a bag, what do I do?

    • We're sorry to hear this. Please reach out via our contact form explaining why the bag needs returning, and if this matches our returns policy, we will send you next steps to follow.

  • Can I design a bag myself?

    • Currently we offer a wide range of customisations on our CUSTOM bag builder. If you need something else, please reach out and we'd love to work with you.

  • do you have an affiliates program?

    • Currently, no. But we'd love to discuss any possible partnerships.

  • Is shipping free?

    • We offer free shipping UK/Worldwide. For worldwide orders, Yevont will pay Duties/Taxes.

  • What is your returns and exchange policy?

    • We have a 7-day exchange policy for national (UK) orders and a 14-day policy for international orders, which means you have 7 or 14 days after receiving your item to request a return. 

      To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

      To start an exchange, you can contact us at sales@yevont.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. 

      You can always contact us for any exchange question at sales@yevont.com. Unfortunately, we cannot accept returns on sale items. We have a no return/refund policy due to the nature of the bags.

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